Case study 1:

Like many young couples such as Matt and Natalie, moving into their first house together an exciting milestone in life. When it comes to renovating your home, it can be a step into the unknown. To fully understand this, one has to experience it yourself and not based on stories you see or heard online.

Getting a brand-new space can be a thrill and at the same time terrifying, with all the money and decision-making involved.

As Matt and Natalie are meticulous by nature, they had their renovation schedule done up by their designer. Things were going fine until signs of trouble started appearing. Signs such as last-minute changes to workers not showing up at all. Constant delays that resulted in their renovation being push back further and further.

These signs can be gradual and might take a while for the young couple to realize things were going wrong. And to make matters worse, sloppy workmanship results in further delays and their whole renovation took ten months to complete.

What can we learn from this? If you’re faced with terrible work ethic and substandard workmanship, don’t be afraid to stand up for yourself and be firm in your dealing with the designer. Some specific deliverables such as completion of renovation should not be compromised barring some defect rectifications.

Always check with the designer what are the works that are expected to be carried out in the upcoming week, and also in what state of completion is to be expected. Make a point drop by your new place every week to physically check on the progress and also to spot any mistakes. If you are unable to do so, get your designer to take photos to update you.

The Topiary by Fineline Design Pte Ltd

Case study 2:

Sharon can’t wait to turn 35 and finally purchase her first property. Like all first time homeowner, she wasn’t sure where to start and was glad that an acquaintance recommended her designer. Without doing much research on her designer or exploring other options, she decided to engage him.

The whole renovation journey was an unpleasant affair that requires many amendments. Things begin to escalate when the designer starts going back on his word and even demanded payment for services that he previously mentions was free. Constant delay of work in a bid to stall for time.

With most of Sharon and her designer agreement is verbal, Sharon ended up paying 20% more than the original contract to complete the renovation. Her renovation took 6 months to complete instead of the agreed 4 months.

What can we learn from this? What work for others might not work for you. When it comes to choosing an interior designer, it can be kind of like dating. You need to find one that aligns with your needs and more importantly your personality.

If time permits, meet between 3 to 5 designers as this will allow you to compare with the different personalities and styles they portray. And finally, do some background research on the designers you are shortlisting.

We can’t stress this enough and it pains us to see it happen over and over again. Every agreement between yourself and the designer have to be listed somewhere, be it in the contract or over text or email. If the agreement is verbal, do follow up by doing a recap via text to avoid discrepancy in the future.

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